1. Data controller
Controller: [TO COMPLETE COMPANY NAME].
Tax ID: [TO COMPLETE TAX ID].
Address: Playa Torre Velerin, Estepona, Malaga, Spain.
Contact email: reservas@torrevelerin.com.
Phone: +34 654 380 931.
2. Data we process
We may process identification and contact data and, where applicable, data related to bookings or queries made by phone, email or messaging channels.
3. Processing purposes
- Handle information requests and contact messages.
- Manage bookings and service-related communications.
- Comply with legal, administrative, tax and accounting obligations.
- Improve service quality and website experience, including aggregate analytics where consent is granted.
4. Legal basis
- Performance of pre-contractual or contractual measures when a booking or service request exists.
- Consent, where explicitly requested (for example analytics cookies).
- Compliance with legal obligations.
- Legitimate interest for service management and improvement, balanced with user rights.
5. Data retention
Data is kept for as long as necessary for the purpose for which it was collected and, afterwards, for the legally required retention periods.
6. Recipients and disclosures
Data is not disclosed to third parties unless required by law or operationally necessary with service providers acting as data processors under data protection agreements.
7. Data subject rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by sending a request to reservas@torrevelerin.com.
If you believe processing does not comply with applicable law, you may file a complaint with the Spanish Data Protection Authority (AEPD).
8. Minors
Website services are not specifically aimed at children under 14. If data is detected without a valid legal basis, it will be deleted.
9. Security
We apply reasonable technical and organizational measures to protect personal data against loss, unauthorized access or alteration.
10. Changes to this policy
We may update this policy to reflect legal or service changes. The latest update date is shown at the top of this page.